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Isadora22
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PostPosted: Sun Nov 26, 2006 5:55 pm    Post subject: A problem on the forum Reply with quote

Damn maintenance! Since it was done, I'm unable to modify my stuff or to add some other on the forum because the text box is not working!
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NancyBrooke
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PostPosted: Sun Nov 26, 2006 6:25 pm    Post subject: Reply with quote

It is working, it just doesn't show; i.e. I updated a story of mine this afternoon just tabbing to where I knew the dialog box was, and then pasting in the appropriate text. When I pressed preview ... there it was just as it should have been.

Sorry, Admins, I didn't have the time at the time to send you an e-mail at the appropriate help address as listed on the home page.[/i]

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Isadora22
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PostPosted: Sun Nov 26, 2006 6:36 pm    Post subject: Reply with quote

I have just tried to update one of my stories and I had all the difficulties that are existing into the world just to have it done. When I write something, the text box where you are supposed to be able to dial your text is not working as it has always working before.
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dolarabee
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PostPosted: Sun Nov 26, 2006 6:42 pm    Post subject: Reply with quote

Isadora22 wrote:
I have just tried to update one of my stories and I had all the difficulties that are existing into the world just to have it done. When I write something, the text box where you are supposed to be able to dial your text is not working as it has always working before.

And you sent an e-mail to Support to report the problem?

Once that's done, sit back and go do something else as the bug won't miraculously get fixed in three seconds flat.

Cheers and sorry for the SO UNBEARABLY HUGE inconvenience that you have to swear about the maintenance of the site.

do.

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Isadora22
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PostPosted: Sun Nov 26, 2006 10:28 pm    Post subject: Reply with quote

I have not swear at all with the bug. I'm just trying to see how I can continue to work with its existance. I have swear some church words in French when I saw that I was unable to work yesterday but don't be worry, I'm civilized well enough to keep them into my mind. I think that by the time, it will be finally fixed.
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FatiferousPoet



Joined: 01 Oct 2006
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Location: West Coast, USA

PostPosted: Sun Nov 26, 2006 10:34 pm    Post subject: Re: A problem on the forum Reply with quote

Isadora22 wrote:
Damn maintenance!



When I read that, I thought it was a bit extreme to start cursing over a technical glitch. Just a friendly FYI. Smile

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Robbie
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PostPosted: Mon Nov 27, 2006 2:14 am    Post subject: Reply with quote

Me too....

Je suppose que tabarnak ou calisse te sont venus a l'idée, sache que "damn" veut dire quelque chose de similaire pour l'anglophone.

Alors, met ton cerveau en marche avant d'ouvrir ta bouche la prochaine fois... On ne débute pas un message sur un forum public en disant "crisse", "tabarnak" ou "calisse".

I'm absolutely fed up with your attitude to support. Feel free to post stories - correctly beta'd - but otherwise I'd keep your head very low for a while. Or just move on - go post elsewhere?

Capiche?

************

Sorry to the rest of you, but when you get ungrateful little whinging idiots complaining about something that's free - well, we're happy for them to move on... I do this for fun, and after spending 24 hours waiting and nursing database updates to occur, then quickly flipping things over before running to work (that pays for this site, incidentally), I don't need anyone swearing at me.

And a public thank-you for Nancy and FatiferousPoet who are kind enough to patiently work through bugs with me. I've just got back from aforementioned work, and will check shortly.

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Robbie
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PostPosted: Mon Nov 27, 2006 2:46 am    Post subject: Reply with quote

NancyBrooke wrote:
It is working, it just doesn't show; i.e. I updated a story of mine this afternoon just tabbing to where I knew the dialog box was, and then pasting in the appropriate text. When I pressed preview ... there it was just as it should have been.

Sorry, Admins, I didn't have the time at the time to send you an e-mail at the appropriate help address as listed on the home page.[/i]

Can you give me more - I can't reproduce....

I fixed the problem with delete (quickly done this morning, but I slapped the fix into forum, not fanfic sorry!).

What's the problem with the missing text box? I presume it's a thin line down the right? How can you reproduce?

Cheers

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Isadora22
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PostPosted: Mon Nov 27, 2006 12:14 pm    Post subject: Reply with quote

I have found a way to work with the existence of that problem for what concern editing stories or adding other ones. When I try to add stuff, I click on reformat and deal with it to be able to do something. Once it's done and that it doesn't show, I return on the site via my favourites list on the web and log again to see my new stuff. So, as you can see, I have found the way to do things just the same just by doing some detours.

About the swear into French... yeah, these are some that were into my mind but I will not tell you which one they were because I have forgot them. As you can see, I have figured out the whole situation and found my own solution and for the moment, I think that it's a good one....

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NancyBrooke
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PostPosted: Mon Nov 27, 2006 12:51 pm    Post subject: Reply with quote

It happens/ed when adding a new chapter to an existing story, if Isadora and I are having the same problem. I'm going to send you a .jpg of the screen with some more details via e-mail so you can see what I see. That's the best way I can think of to show you.
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NB Duchess of WHY TF Cant'chu Punctuate, First Duchess of F*&(ing &*ll yur comma placement sux!
Nazgul #3 in charge of ducking & sniggering

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Robbie
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PostPosted: Mon Nov 27, 2006 2:05 pm    Post subject: Reply with quote

That's great - thanks. And all sorted within seconds when I know where I'm looking and can reproduce it!

This was caused by me compressing the chapter text in the database to save space (first time we've made a backup in about 6 months last night!!!!).

Normal service is resumed... hopefully

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Isadora22
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PostPosted: Mon Nov 27, 2006 9:59 pm    Post subject: Reply with quote

It's working better now. Thanks for having fixed the bug.
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Isadora22
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PostPosted: Sat Dec 02, 2006 12:04 pm    Post subject: Reply with quote

Isadora22 wrote:
It's working better now. Thanks for having fixed the bug.


I'm unable to edit my stories. Is it normal?

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Robbie
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PostPosted: Sat Dec 02, 2006 5:28 pm    Post subject: Reply with quote

Firstly - we've asked you many times to contact support by e-mail if there is a problem. We've done the pollite thing and responded by e-mail - but in case others are concerned, no, there is no bug. We have a few permissions we can disable for select users (e.g. ability to post in the forum, post / edit stories, reviews, ratings, shouts etc etc.)

We just flipped the "ability to post stories" switch. For only the second time in the history of the site.

I guess it's working well.

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Isadora22
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PostPosted: Sat Dec 02, 2006 9:24 pm    Post subject: Reply with quote

No, it didn't work at all. I have tried it and I have sent an e-mail to the admins for the moment. I don't know what would be the answer thought I had difficulties with my Hotmail. I just hope that everything would be alright. I have tried the famous thing (I mean editing) several times today at different hours. I think that by having contacting the support, it will make everything returning to normal.
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